Creditors Response to COVID-19, Coronavirus Pandemic
Here is a list of the top creditors and their offerings during the Coronavirus pandemic:
Bank of America
https://about.bankofamerica.com/promo/assistance/latest-updates-from-bank-of-america-coronavirus
As the economic situation evolves and you continue to monitor your personal finances, Better Money Habits has information and know-how that can help you make more informed decisions.
For questions or advice, we’re here for you. Visit a financial center to meet with a specialist, call your Financial Advisor or Contact us.
Chase
https://www.chase.com/digital/resources/coronavirus
If you need help…
… with your accounts or payments, please call us at the number on the back of your credit or debit card, or on your monthly statement.
Capital One
https://www.capitalone.com/coronavirus/
We also understand that there may be instances where customers find themselves facing financial difficulties. Capital One is here to help, and we encourage customers who may be impacted or need assistance to reach out to discuss and find a solution for you.
Should you find yourself in need of assistance, please contact us.
Wells Fargo
https://www.wellsfargo.com/jump/enterprise/coronavirus-response
Wells Fargo is committed to helping customers experiencing hardships, including from the COVID-19. If you’re in need of assistance, call us at 1-800-TO-WELLS (1-800-869-3557) to discuss options available for your consumer lending, small business, and deposit products.
Citi
https://online.citi.com/US/JRS/pands/detail.do?ID=covid19
Should you be impacted by COVID-19 and need our support, we’re here to help. Effective Monday, March 9, 2020 for an initial thirty days, contact us for assistance with:
For Retail Bank Customers: Fee waivers on monthly service fees; waived penalties for early CD withdrawal.
For Retail Bank Small Business Customers: Fee waivers on monthly service fees and remote deposit capture; waived penalties for early CD withdrawal; Bankers available after hours and on weekends for support.
In addition, we have always on assistance programs, including:
For eligible Credit Card Customers: Credit line increases and collection forbearance programs.
For eligible Mortgage Customers: A range of hardship programs through our service provider, Cenlar FSB. Please contact them at 855-839-6253 (M-F 8:30am – 8pm ET, Sat 8:30am – 5pm ET Monday to Friday 8:30am to 8pm ET, Saturday 8:30am to 5pm ET).
Discover
If you have been impacted by COVID-19, our team is here to help.
Contact us any time online, by mobile app or phone.
*List will be updated as we have more information.
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