Ask an Expert: Why don’t I have a perfect credit score?

Q. I have a credit score of 670. I don’t understand why it is so low. My wife and myself own a home with no mortgage. I have been employed by the same company since 1990. We have an emergency fund of $35,000. I carry a debit card from the bank we use. I have a best buy card but not used for 10 years. I have no other credit cards. My credit reports don’t have anything negative on them. One report didn’t show our current residence, and I am disputing that currently. So why is my credit score so low, I would think it should be near perfect?

Dear Reader,

You seem like a reliable borrower: you have no debts, a steady income, and even savings. Although all of these are an essential part of what lenders consider when issuing credit, they are not all taken into consideration to calculate your credit score.

Your credit score is calculated using data reported by your creditors to the credit bureaus. This data includes details about your financial behavior, such as credit card usage and payments. However, information about employment, marital status, or assets, like your savings account, does not affect your credit scores. Even an incorrect home address isn’t likely to affect your score. Credit bureaus use your home address to confirm your identity and to match information to you. Although it’s recommended to correct this kind of information, doing so won’t affect your score.

There several scoring models in the U.S. lending system. FICO is the most widely used scoring model, followed by VantageScore. We will be focusing on the FICO model, but keep in mind that the factors that influence both score models are more or less the same. FICO Scores takes into consideration the following to calculate your score:

1)         Payment history (whether you pay credit lines on time and as agreed)

2)         Utilization ratio (how much you owe compared to your available credit)

3)         Age of your credit (for how long have you had credit)

4)         Credit mix (the types of credit that you have)

5)         New credit (how often you ask for new credit lines)

From what you tell us, it looks like your credit reports have no current activity. You haven’t used your Best Buy card in a while, your mortgage is paid off, and you don’t have other credit cards or loans. Because you don’t have monthly financial activities, it’s likely that your score stays more or less the same. The score you have now may be associated with the age and payment history of your Best Buy credit card and your paid-off mortgage, assuming that it is still included in your credit reports. Positive information about your mortgage will remain on your credit report for seven years after you made your last payment. After that time passes, by law, it will be removed from your credit history.

A perfect credit score is challenging to achieve. Experian calculates that only 1.2% of Americans have a perfect score of 850. But you don’t need a perfect score to get credit with the best terms and interest rates. A score above 700 is considered good enough for that. And your current 670 score is considered a good score. But, if you want to improve your score, there are strategies to help you do so.

Your first step is to add monthly financial activity to your credit report. A good way to do so is to get a credit card. You don’t have to get into new debt; instead, you can use it to pay for some of things you currently pay for with your debit card. To get your first card, do some research. There are plenty of credit cards in the market with reward programs and benefits. Just focus on finding one that meets your needs and doesn’t have an annual fee. Your current bank may be an excellent place to start looking.

Once you get your credit card, you have to learn how to use it strategically: always pay on time and, if possible, pay in full to avoid accumulating interest. Also, make sure you use 30% or less of your available credit line. The credit building journey is different from all of us. You already have solid financial habits, and boosting your score should only be a matter of consistency and time. If you would like a more personalized credit review and plan to work on your score, it’s always best to talk to an NFCC Certified Financial Counselor who can take a look at your report and give you the right recommendations based on your circumstances. Good luck!

Sincerely, 

Bruce McClary, VP of Communications, NFCC

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Ask an Expert: Is there anything I can do to fix accounts I settled in the past to help my credit so I can buy a house?

Question: I fell behind on credit card payments four years ago and settled a couple accounts for less than the full amount a little over 3 years ago, which I know now was not the wisest decision. My financial situation is much different today than it was but my credit score is still hurting. Is there any way to rectify these accounts and remove them? If I call the credit card companies, will they allow me to pay the amount that they wrote off in the settlement and change the status or am I stuck for four more years waiting in credit score limbo?

Dear Reader,

I understand your frustration. While you can’t change the past, you can focus on “actively” working to improve your score today and in the future.

Your credit report is a record of your monthly financial activity. So, you have the power to influence your score each month. To see your score improve, you will need a strategy, discipline, and patience because it takes time to see the results. The first step is to see what’s on your credit report to determine what you need to work on. Instead of relying on data from a simulation software, get copies of your actual reports. You can get free copies from each of the leading credit bureaus–Equifax, Experian, and TransUnion–from annualcreditreport.com every 12 months. If you want to know your score, you can purchase it directly from the credit bureaus, FICO, or get them free of charge from a reliable third party.

When you get your reports, review them carefully, and correct any mistakes if you find any. From what you tell me, it looks like your settled debts may be keeping your score down. Unfortunately, removing those accounts before they are scheduled to drop off is very difficult. In some cases, collectors offer to delete the collections or report settled debts as paid in full when they are trying to collect payment. Yet, the rules of credit reporting don’t always make it possible for those arrangements to succeed. Legally, credit bureaus have to report this information for up to seven years after the first delinquency was reported. Otherwise, collection accounts would be deleted regularly, resulting in inaccurate credit histories for many people.

In your situation, try asking creditors for a goodwill deletion. You can send them a letter appealing to their good nature instead of offering to pay the amount they already forgave. When you settled your accounts, your creditors agreed to consider that debt satisfied. Additional payments won’t improve your score; if anything, bringing old collections current may reset the clock on those accounts.

Assuming that you have positive credit activity every month on your credit report, the negative effect of your collections should be diminishing with time. Your credit reports prioritize current information over the old, so it’s critical you manage your credit effectively. If you haven’t, it’s time to do so. In general, having a good credit report includes maintaining a mix of credit cards and loans, paying on time, using 30% or less of your available credit in each card, and asking for new credit sparingly.

Without details about what’s on your credit report, it’s difficult to give you specific recommendations. You can always talk to an NFCC certified financial counselor to get personalized guidance. Your counselor will review your credit report and overall financial situation to help you find the right strategy to improve your score and get you mortgage-ready. You are already on the right track. Good luck!

Sincerely,

Bruce McClary, Vice President of Communications

Bruce McClary is the Vice President of Communications for the National Foundation for Credit Counseling® (NFCC®). Based in Washington, D.C., he provides marketing and media relations support for the NFCC and its member agencies serving all 50 states and Puerto Rico. Bruce is considered a subject matter expert and interfaces with the national media, serving as a primary representative for the organization. He has been a featured financial expert for the nation’s top news outlets, including USA Today, MSNBC, NBC News, The New York Times, the Wall Street Journal, CNN, MarketWatch, Fox Business, and hundreds of local media outlets from coast to coast.

 

 

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Ask an Expert: Will paying off a closed account help my credit score enough to rent an apartment?

Q. I just paid off a closed account with a $2160 balance this month. Will this have a positive affect on my credit score? The account has been closed for years. This was my last debt (other than student loans). I have no other loans, no collections, all other debts were paid in full, and I am an authorized user on a card and I’ve kept utilization for that card under 30%. My vantage scores 3.0 are in the 600s, My FICO 8 and 9 scores range from 550-low 600s. I really want to be able to rent an apartment, will this help?

Dear Reader,

Congratulations on paying your last debt. It’s certainly an accomplishment and one of the main steps you needed to take to continue rebuilding your credit. The FICO and VantageScore scoring models look at the same primary factors to calculate your score; they just consider them differently. That’s why your scores vary with each scoring model. You’ll find that your VantageScore is typically higher than your FICO score. So, focusing on boosting one score will help you with the other. I suggest you focus first on increasing your FICO score since it’s the score most widely used by lenders.

The most important factor influencing your score is your account history, which includes your record of payments. Even after you pay your collections, you will still be dealing with their negative effects for a while. The good news is that their negative impact lessens over time, making it crucial that you continue to make timely payments on your credit card and student loans. Another important factor is your credit utilization ratio, which you already know to keep below 30%. Then, you have to look at how long you’ve had credit, your credit mix (how many different types of credit you have), and how often you ask for new credit. Too many new credit inquiries in a short time will lower your score. Yet, I suggest you get another credit card or credit building loan to add more positive activity to your credit report. You have to be strategic and only apply for credit cards you are likely to get. You can get a secured credit card or a credit card from the same bank that issued your current credit card, even if you are only an authorized user. Before you apply, review the creditor’s requirements to be sure you meet their criteria. Once you get your new card, continue to pay on time, and keep the utilization ratio low.

A quick way to boost your score is to work with rent/utility reporting services. For a monthly fee, these companies report your rent and utility payments to the credit bureaus. A free alternative is Experian Boost, which works similarly, but only reports your data to Experian and does not influence all credit score versions. Another often overlooked method to boost credit scores is to make sure the credit reports are error-free. Get a copy of your reports at www.annualcreditreport.com and review them carefully. If you find any mistakes, dispute them directly with each credit bureau online.

Now, if your primary concern is to improve your score to rent an apartment, you may have other options to do so with your current score. Offering several months up-front, working with a private lender instead of an association, submitting recommendation letters, and signing your lease with a co-signer are some strategies that could help you rent an apartment without stellar credit. You just need to show the landlord you are a reliable tenant.

The road to rebuilding credit is not the same for everybody. So, if you want a personalized strategy to boost your score and get rent-ready, feel free to reach out to an NFCC certified financial counselor. They can review your overall financial situation and credit reports to help you meet your goals. Good luck!

Sincerely,

Bruce McClary, Vice President of Communications

Bruce McClary is the Vice President of Communications for the National Foundation for Credit Counseling® (NFCC®). Based in Washington, D.C., he provides marketing and media relations support for the NFCC and its member agencies serving all 50 states and Puerto Rico. Bruce is considered a subject matter expert and interfaces with the national media, serving as a primary representative for the organization. He has been a featured financial expert for the nation’s top news outlets, including USA Today, MSNBC, NBC News, The New York Times, the Wall Street Journal, CNN, MarketWatch, Fox Business, and hundreds of local media outlets from coast to coast.

 

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The Importance of Checking Your Credit Report During the COVID-19 Pandemic

The COVID-19 crisis has forced many of us to shift priorities. People are focused on taking care of their families, following social distancing measures, and making ends meet. That said, it is important to keep track on your financial situation, too. We have already discussed how to budget during COVID-19, but there’s another basic financial indicator you should be monitoring: your credit report. During a situation like the current national crisis it is easy to overlook your credit, and it is also a prime opportunity for scammers and identity thieves to prey on unsuspecting victims. You might not think you need great credit right now if you’re hunkering down and not making a big purchase like a house or car. But, you don’t want a small mistake now to haunt you later. Here is a closer look at how COVID-19 can impact your credit, and what you can do about it.

Why Your Credit Matters     

As a quick refresher, your credit report matters for a number of reasons. The most important reason is that your credit score is based on the data contained in your credit report. Therefore, keeping a good and accurate credit report will lead to a higher credit score than a credit report containing negative or inaccurate information.

A related reason for why you should check your credit report frequently is that many credit reports contain errors. An error could be minor, or it could affect your credit score. In a major 2012 study, the FTC determined that one in four consumers found errors in their reports that could affect their credit scores. In addition to finding simple errors, checking the report may reveal unauthorized credit use by someone pretending to be you. Therefore, checking your report could provide the opportunity to locate incorrect information and potentially increase your score—and it can even be a way to catch or prevent identity theft.

Checking the report can also be a way of tracking when certain negative marks will fall off the report, and ensuring that they fall off on time. This can be helpful when you are planning ahead for credit applications, such as before you buy a house. A periodic check of your credit is simply a smart financial move that will give you a better understanding of your financial situation.

How COVID-19 Can Affect Your Credit

Some commentators have compared COVID-19 to a natural disaster, and it poses similar threats to your credit. Just like if you were recovering from a major storm or were forced to relocate from a natural disaster, COVID-19 has probably forced you to shift priorities. Essentially, you’re focused on the things that matter most, like keeping your family safe. At best, this scenario makes it easy to let your guard down and become a little less organized. This could cause you to miss a payment to creditors, which could damage your score. Or, maybe you’ve been hit even harder by COVID-19, and have lost a job or experienced reduced hours and income at work. If so, you are not just facing a shift in priorities, but a shift in your ability to pay creditors. Again, this could impact your credit score.

If you have opted for a forbearance or deferment program, whether it is on student loans, rent or mortgage payments, or directly through another creditor, you need to check your credit report to make sure the agreement is properly reported. If a creditor reports a late payment in the midst of an agreed upon deferment, that would be a red flag and an error to dispute immediately. You will want to watch all accounts, but keep a particularly close eye on any accounts that you have made special arrangements for during COVID-19. Also, familiarize yourself with this guidance from the CFPB about how these accommodations are supposed to be reported by creditors.

Also, fraudsters are taking advantage of COVID-19. There has been an increase in scams, including fake websites, communications disguised as being from government agencies (especially related to “stimulus checks”), and fake job postings. You should be vigilant and take precautions not to fall for these tricks. One of your best defenses is to keep track of your credit report to ensure you catch any unauthorized activity right away.

Where to Check Your Report

One of the best places to get a free credit report has long been annualcreditreport.com. Normally, consumers have been able to access one free report from each major reporting agency—Equifax, Experian, and TransUnion—every 12 months. However, the reporting agencies are now offering free weekly credit reports online through April 2021. This impressive benefit makes it easy to check where you stand and get updates quickly. So, be sure to keep a close eye on your reports moving forward, especially if you have entered into any alternative payment arrangements.

If you would like further help understanding your credit report or making a plan for your debt during COVID-19, contact a credit counselor.

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Soft Inquiry Vs. Hard Inquiry

Sometimes it’s the little things in life that can make all the difference.

A small ding to your credit score can drop it just enough from being in the excellent credit score range to the good score range. That can be enough to cause lenders to charge you higher interest rates, costing you money that you might otherwise save without the small nick on your credit score.

Inquiries, or new credit, account for about 10 percent of a FICO credit score. While that isn’t much when compared to payment history accounting for 35 percent of a FICO score, a credit score drop of up to 10 percent for having too many lenders look at your credit score can be enough to cost you real money in the long run.

There are two types of inquiries — hard and soft — and the first will hurt a credit score and the latter won’t. Knowing the difference can help you know when to act so that an inquiry doesn’t hurt your score, or when you don’t have to worry about it.

What is a Hard Inquiry?

An example of a hard hard inquiry is when you apply for a credit card and the issuer “pulls” your credit report from one of the three major credit bureaus.

The hard inquiry may lower your score up to five points, depending on the rest of your credit profile. Going months between credit inquiries can have less of an impact than having a bunch at the same time.

Applying for a mortgage is another hard inquiry. The FICO score allows mortgage rate shopping, so applying with four different mortgage lenders in 45 days is counted as only one hard inquiry.

Hard inquiries stay on a credit report for two years, but the FICO score ignores them after 12 months.

Whatever your credit score, potential lenders will look at you as risky if you have too many inquiries over a short period. For people with a short credit history, this can be especially troublesome.

How To Avoid a Hard Inquiry

If you want to avoid a hard credit inquiry that could cause your credit score to drop, the simple solution is to not apply for new credit. But that isn’t always practical, such as if you want to find a better credit card or want to buy a home or car.

There are some money management steps you can take, however.

Start by not applying for credit cards that you know you won’t qualify for. Knowing where your score is on the credit score range can help you decide if applying for a card with some of the best travel rewards, for example, is worthwhile since many such cards require having excellent credit. Applying for a credit card that you probably won’t be approved for results in a hard inquiry and a rejection, which can also hurt your score.

Some credit card issuers target people with bad credit. If that’s you, be sure to read the fine print and make sure it’s a card you can live with. It may not have all of the features you want, but over time and by paying the bill on time, you can improve your credit score and move up to a better credit card.

These issuers may advertise that they won’t run a hard credit check and will base their decision on other factors, such as your income and employment history.

If you have good or excellent credit, a hard inquiry shouldn’t have much of an impact, if any, on your credit score. Keep your score high by paying your bills on time, don’t use more than 30 percent of the credit available to you, and have a good mix of credit.

When checking your credit score, look for errors and dispute them with the credit bureaus. Your vigilance should pay off with a better credit score and eventually should get you better credit terms. With that, a hard credit inquiry won’t hurt so much, if at all.

What is a Soft Inquiry?

Soft inquiries come in many forms, and none should hurt a credit score.

Checking your own credit report is a soft inquiry. It doesn’t lower your credit score, as some people think it does, and in fact is a good thing to do to make sure your score is good and the information on your credit report is accurate. Consumers can check their credit reports for free once a year from each of the three major credit bureaus.

Creditors you already work with may do soft inquiries by checking your credit report to see if you’re still creditworthy. Credit card companies do this monthly.

If you get preapproved credit card offers in the mail, those are soft inquiries that don’t affect your score.

If you’ve given a potential employer permission to view your credit report as part of a background check, it’s also a soft inquiry that doesn’t affect a credit score.

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What You Need to Know About the Latest FICO Score Changes

The Fair Isaac Corp (FICO) scoring model is a calculation of various pieces of credit data by which your three-digit credit score is based. The term “FICO score” can be used for a wide range of different scores provided by the company because there are several active versions of the scoring model. Every few years, the company updates or changes the way the score is calculated.

Coming this Summer, FICO is releasing two new credit scores, the FICO Score 10 and the FICO Score 10T.  FICO suggests that by adopting the FICO Score 10 Suite, a lender could reduce the number of defaults in their portfolio by as much as ten percent among newly originated bankcards. The reduction in defaults is even higher for newly originated mortgage loans, at 17 percent compared to the current version used by that industry.

The FICO Score 10 will place more emphasis on personal loans, penalizing borrowers who take on personal loans to consolidate credit card debt and then choose to rack up more debt. The FICO Score 10T will look at “trended data” for the past 24 months to see how a borrower is managing their debt and will reward people who are working to pay off their debts but could cause people’s scores to drop if they have taken on more debt over time.

These models will likely help people with high credit scores have even higher scores and those with lower scores fall a little lower producing a bigger gap between low and average to high scores. It’s important to note that many lenders are still using old models, and this may not affect many people right away but as lenders start to transition it will be a bigger deal.

Check out the video below featuring, Connie Thompson of KOMO 4 News, Ted Rossman of Bankrate and Bruce McClary from the NFCC.

https://komonews.com/news/consumer/how-will-your-credit-score-hold-up-to-the-newest-scoring-model-changes

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Soft Vs. Hard Inquiry – What’s the Difference?

Sometimes it’s the little things in life that can make all the difference.

A small ding to your credit score can drop it just enough from being in the excellent credit score range to the good score range. That can be enough to cause lenders to charge you higher interest rates, costing you money that you might otherwise save without the small nick on your credit score.

Inquiries, or new credit, account for about 10 percent of a FICO credit score. While that isn’t much when compared to payment history accounting for 35 percent of a FICO score, a credit score drop of up to 10 percent for having too many lenders look at your credit score can be enough to cost you real money in the long run.

There are two types of inquiries — hard and soft — and the first will hurt a credit score and the latter won’t. Knowing the difference can help you know when to act so that an inquiry doesn’t hurt your score, or when you don’t have to worry about it.

Hard inquiry defined

An example of a hard hard inquiry is when you apply for a credit card and the issuer “pulls” your credit report from one of the three major credit bureaus.

The hard inquiry may lower your score up to five points, depending on the rest of your credit profile. Going months between credit inquiries can have less of an impact than having a bunch at the same time.

Applying for a mortgage is another hard inquiry. The FICO score allows mortgage rate shopping, so applying with four different mortgage lenders in 45 days is counted as only one hard inquiry.

Hard inquires stay on a credit report for two years, but the FICO score ignores them after 12 months. Whatever your credit score, potential lenders will look at you as risky if you have too many inquiries over a short period. For people with a short credit history, this can be especially troublesome.

What’s a soft inquiry?

Soft inquiries come in many forms, and none should hurt a credit score.

Checking your own credit report is a soft inquiry. It doesn’t lower your credit score, as some people think it does, and in fact is a good thing to do to make sure your score is good and the information on your credit report is accurate. Consumers can check their credit reports for free once a year from each of the three major credit bureaus.

Creditors you already work with may do soft inquiries by checking your credit report to see if you’re still creditworthy. Credit card companies do this monthly.

If you get preapproved credit card offers in the mail, those are soft inquiries that don’t affect your score.

If you’ve given a potential employer permission to view your credit report as part of a background check, it’s also a soft inquiry that doesn’t affect a credit score.

What you can do

If you want to avoid a hard credit inquiry that could cause your credit score to drop, the simple solution is to not apply for new credit. But that isn’t always practical, such as if you want to find a better credit card or want to buy a home or car.

There are some money management steps you can take, however.

Start by not applying for credit cards that you know you won’t qualify for. Knowing where your score is on the credit score range can help you decide if applying for a card with some of the best travel rewards, for example, is worthwhile since many such cards require having excellent credit. Applying for a credit card that you probably won’t be approved for results in a hard inquiry and a rejection, which can also hurt your score.

Some credit card issuers target people with bad credit. If that’s you, be sure to read the fine print and make sure it’s a card you can live with. It may not have all of the features you want, but over time and by paying the bill on time, you can improve your credit score and move up to a better credit card.

These issuers may advertise that they won’t run a hard credit check and will base their decision on other factors, such as your income and employment history.

If you have good or excellent credit, a hard inquiry shouldn’t have much of an impact, if any, on your credit score. Keep your score high by paying your bills on time, don’t use more than 30 percent of the credit available to you, and have a good mix of credit.

When checking your credit score, look for errors and dispute them with the credit bureaus. Your vigilance should pay off with a better credit score and eventually should get you better credit terms. With that, a hard credit inquiry won’t hurt so much, if at all.

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7 Surprising Things That Won’t Affect Your Credit Score

Paying your bills on time, not maxing out your credit cards, and having a good track record of managing debt responsibly are some basic and obvious things that affect a credit score.

Some other financial transactions, however, don’t hurt it at all. You may even be surprised by them.

Here are seven things that don’t affect a credit score, which is a score worth improving so you’ll have access to the best loan rates and terms:

Income

Creditors and lenders obviously want you to have an income, and information about your employer may be listed on your credit report, but your actual income isn’t reported as part of a credit score.

Your income will be used to decide how much you can afford to borrow, but a high salary won’t boost your credit score and a low salary won’t hurt it. How you manage your bills is what you should be concentrating on to improve your credit score.

Overdrafts

Overdrawing your bank accounts can be costly, but they won’t hurt your credit score — as long as you clear them before they go to collections.

If your checking account remains overdrawn for weeks and the bank sends it to a collection agency, then expect your credit score to be dinged. It’s not the overdraft account that’s causing the credit score to drop, but the fact that it went to a debt collection agency.

What’s more likely to happen is with your information ending up in ChexSystems, a consumer reporting agency that collects information on closed checking and savings accounts. If you overdraw your bank accounts often, you could be flagged as a problem and have difficulty opening new accounts or writing checks.

Missed insurance payments

A credit score can be used by an insurance company to calculate your insurance premium. But your insurer won’t report your insurance premium payments — whether on time or late — to credit bureaus.

If you miss just one insurance payment, your insurance company could cancel the policy entirely or until payment is made. But it’s unlikely to send it to a collection agency.

Checking your own credit

You can check your credit report or score as much as you want without being penalized for it. Start at AnnualCreditReport.com for a free report each year from three of the major credit reporting agencies.

If a lender checks your credit score, that will likely hurt a credit score, though only a little and not for long. That’s known as a “hard inquiry” that can drop a score by five points and can stay on your credit report for two years. Too many queries in a short time could drop it a little more. New credit determines 10 percent of a FICO credit score.

Checking your own credit is known as a “soft inquiry” and has no impact on your score. Why would you want to check it? To catch errors or potential fraud before applying for a loan.

Credit counseling

If you’ve sought help from a credit counselor to help manage your credit card payments, it may show up on your credit report. It won’t, however, hurt your credit score. If you’re put on a repayment plan, that could be part of your credit report but it won’t change your score.

As long as your creditor is getting your payments on time — either through you or the credit counselor — then the fact that you’re getting credit counseling won’t hurt your score. But if the payments arrive late, then expect to see your credit score drop.

Marriage

If your partner has a low credit score, it won’t affect yours when you marry them. Credit histories aren’t merged at marriage. Each person retains their own credit score, and having joint accounts together won’t affect that.

A joint account will, however, affect each person’s credit profile on their own credit score. If the wife doesn’t pay the credit card bill on time that the couple uses together, it will hurt both of their scores. The same goes for buying a house together or filing taxes jointly and any problems in those areas.

Bank account balances

Credit scores are a reflection of how you manage debt. Checking, savings and other such bank accounts that are assets aren’t factored into a credit score.

Liabilities such as credit card balances are considered. Only your creditors actively report to the credit bureaus.

Having a rotating balance on a credit card can hurt a score, especially if you use too much of the credit available to you. The higher your credit utilization ratio — your credit card balance divided by your credit limit — the more it can drop a credit score. Keeping it below 30 percent is best.

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